Privacy Policy
Your privacy is important to us. This policy explains how Eureka Security collects, uses, and protects your information.
Last updated: February 13, 2026
1. Information We Collect
When you interact with Eureka Security, we may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address when you request a quote, contact us, or engage our services.
- Property Information: Site address, property type, and security requirements provided through our quote request forms.
- Website Usage Data: Pages visited, time spent on our site, browser type, and device information collected through cookies and analytics tools.
- Communication Records: Records of correspondence when you contact us via email, phone, or our website forms.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested security quotes
- Deliver and manage our security services
- Communicate with you about your account or services
- Improve our website, services, and customer experience
- Comply with legal obligations and protect our rights
3. Information Sharing
Eureka Security does not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Your Rights
Under applicable Canadian privacy legislation, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for the use of your information
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Eureka Security
7938 Reigate Road, Burnaby, BC V5E 4G4
Phone: (604) 515-1391
Email: info@eurekasecurity.com
